ABOUT THE SERVICE:
Water bills are due and payable at the Office of the Batac Water District on the date of delivery of notice to the concessionaire or his authorized agents except during due dates wherein the Customer Service Assistant D will personally collect from those who have not settled their bills. A penalty charge of 25% shall be imposed in addition to the water charge if the payment is not made on or before the due date.
WHO MUST AVAIL OF THE SERVICE:
Active concessionaires and disconnected concessionaires with arrearages.
REQUIREMENT:
Monthly Bill Notice.
SCHEDULE OF AVAILABILITY OF SERVICE:
Monday to Friday 8:00 A.M. to 5:00 P.M. (NO NOON BREAK)
FEES:
No service charge to be collected only the water bill due.
HOW TO AVAIL OF THE SERVICE:
|
STEP |
CONCESSIONAIRES |
COMMERCIAL SECTION ACTIVITY |
DURATION OF ACTIVITY |
PERSON/s-in-CHARGE |
|
1 |
Present to the Customer Service Assistant D/E the monthly notice bill. | Receive, review or verify the figures in the monthly notice bill from the concessionaire’s ledger card. | 3 minutes | Joel Castro
Von Patrick S. Gabiel |
|
2 |
Pay the water bill | Receive payment and issue the corresponding official receipt to the client. | 2 minutes | Joel Castro
Von Patrick S. Gabiel |